Shipping Policy

Free Global Shipping Commitment

royalcanin.it.com provides 100% free worldwide shipping for all products in the store. There are no hidden shipping fees, no minimum order limits, and no regional surcharges. Whether you are purchasing daily pet staple food or professional veterinary formula meals, all orders enjoy free global delivery service, helping global pet families save shopping costs and easily access high-quality tailored pet nutrition products.

Order Processing Time

After your order payment is confirmed, our warehouse team will complete product sorting, quality inspection, packaging and shipment within 1–3 business days. We adopt standardized pet food packaging processes to ensure that the products are intact, well-sealed, and free from extrusion and moisture during transportation, protecting the nutritional activity and product quality of pet food.

Global Delivery Cycle

All orders on royalcanin.it.com adopt unified global logistics distribution standards, with a fixed delivery cycle of 6–12 business days for all regions around the world. There is no need for separate declaration for domestic and overseas distribution, and all users enjoy the same stable and efficient delivery speed. We cooperate with high-quality global logistics providers to track orders in real time and ensure stable and reliable transportation.

Shipping Notes

Please fill in accurate and complete receiving information when placing an order to avoid delivery delays or package loss caused by incorrect addresses. Once the package is shipped, the order logistics information will be updated synchronously on the website. If you encounter logistics stagnation or abnormal information, you can contact our after-sales email at any time for inquiry and processing.