Terms of Purchase

Purchase Agreement Overview

These Terms of Purchase are applicable to all product purchase behaviors on the royalcanin.it.com platform. By browsing the website and placing orders, all users automatically recognize and agree to abide by the purchase terms stipulated by the platform. This agreement standardizes the rights and obligations of both buyers and sellers, ensuring the standardization and transparency of all online transaction behaviors.

Order & Payment Rules

All commodity prices displayed on royalcanin.it.com are uniformly denominated in USD (United States Dollar), and all settlement transactions are based on USD. Users can complete payment through mainstream authorized reseller payment channels. After the payment is successful, the system will automatically generate a valid order record, which is the valid voucher for your subsequent after-sales service, return and refund application.

Product & Transaction Specification

All products sold on royalcanin.it.com are authorized reseller high-quality tailored pet nutrition products, including cat and dog dry food, wet food and veterinary prescription meals. The platform ensures that all commodities are in genuine quality, complete in specifications and consistent with the page description. Users shall abide by the platform transaction rules and use the products for personal pet feeding purposes, not for illegal resale and improper commercial use.

Transaction After-Sales Rules

All purchase orders enjoy the platform's authorized reseller after-sales guarantee policy, including free global shipping, 60-day free return, free return freight and standardized refund processing services. Both parties of the transaction shall abide by the shipping policy and refund policy of royalcanin.it.com. Any transaction disputes shall be resolved through friendly consultation based on platform authorized reseller rules.